Our Staff

There are many different types of hearing loss, and our reliable staff members can easily take care of programming all types of hearing aids. We always provide the latest technological advances possible to all of our clients, whether they are receiving a hearing test to determine their loss of hearing or are undergoing treatment for tinnitus.

Dawn Mader

Dawn Mader

Audio Technician

Originally from Minnesota, I moved to the Texas Hill Country in 2015. For over 10 years, I have worked in human resources and customer service departments.

I love spending time with my four children, taking care of my cats and dogs, and soaking in the beautiful Texas weather. I am honored to be a part of the significant change hearing makes in the lives of so many people.

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Customer Reviews

It was a pleasant visit. The ear Dr. was very professional and knowledgeable. Would recommend this business to anyone I know to be experiencing ear problems.

Felix and Gloria Velasquez, on Google

Dawn was so gentle when cleaning my ears - listened to my concerns regarding a prior experience somewhere else in the Dallas area - and made sure to calm my nerves and be very gentle with me. SUPER nice people 😊

Laura Ripple, on Google

Staff at NewSound has been very helpful and courteous. I have been using them for 5 years and have enjoyed their help greatly.

Roy Walston, on Google

Always helpful and friendly. Ladies really are knowledgeable about hearing aids. The service is the best. They take good care of their customers.

Judith Vinson, on Google

Dawn was so thorough and efficient. She cleaned my ears of wax, applied lotion for itching and was so informative and knowledgeable. She cleaned my hearing aids and answered any questions I had about the devices. I am very pleased with New Sound.

Sandra Carter, on Google

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