Our Staff

There are many different types of hearing loss, and our reliable staff members can easily take care of programming all types of hearing aids. We always provide the latest technological advances possible to all of our clients, whether they are receiving a hearing test to determine their loss of hearing or are undergoing treatment for tinnitus.

Sandy Allen, HIS

Sandy Allen, HIS

Hearing Instrument Specialist

Hello and I wish to thank you for stopping in and checking out our website. This is your first stop to better hearing and a patient experience like no other! I came to work with NewSound Hearing in July 2009 as a Patient Services Coordinator and found very quickly that this isn’t a job, it’s a calling. It didn’t take long before I knew I wanted to get my license, and here I am. I truly enjoy working with people, but I love the smiles I get when I’m able to give that person the ability to hear, understand and connect them back with their family and friends.

Shannon Edwards

Shannon Edwards

Patient Services Coordinator

My name is Shannon Edwards and I was born in Corpus Christi. I’ve lived in the Hill Country for over 45 years. I have a son who will be going away to college next year and a husband who teaches and coaches at Comfort ISD. I enjoy my job and look forward to continuing serving the wonderful people here in the Hill Country.

Dawn Mader

Dawn Mader

Audio Technician

Bio coming soon.

woman with ipad background

Customer Reviews

Sandy worked with me very cordially & patiently helping me see what’s been happening in my increasing hearing loss. They salvaged a pair of my wife’s older models for me, fitting & programming them. Very much appreciated their attention & care - for both my wife & now for me.

Dick Johnson, on Google

I found New Sound thru a search on the internet and setup an appointment with them online on a Sunday. They promptly called to confirm on Monday. Both the receptionist and Sandy the hearing specialist were friendly and very professional. Had my ears checked, cleaned and audio tests performed. Sandy...

Frank Wadkins, on Google

Just a quick maintenance visit and ear cleaning. I never have to wait long and they are efficient with what they do

Pamela Weaver Epps, on Google

Dawn is wonderful. Very nice person to take your call.. Sandy went above and beyond to fix me up with a new set of working ears. ( hearing aids ) Voted best in town..... by me ! Just had my 3 month check up.. perfect place to go. Thanks again...

Dan Texan, on Google

Dawn and Sandy are very nice and professional. They know what they are doing! I couldn’t ask for any better care.

Larry Whiteside, on Google

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