Our Staff

There are many different types of hearing loss, and our reliable staff members can easily take care of programming all types of hearing aids. We always provide the latest technological advances possible to all of our clients, whether they are receiving a hearing test to determine their loss of hearing or are undergoing treatment for tinnitus.

Sandy Allen, HIS

Sandy Allen, HIS

Hearing Instrument Specialist

Hello and I wish to thank you for stopping in and checking out our website. This is your first stop to better hearing and a patient experience like no other! I came to work with NewSound Hearing in July 2009 as a Patient Services Coordinator and found very quickly that this isn’t a job, it’s a calling. It didn’t take long before I knew I wanted to get my license, and here I am. I truly enjoy working with people, but I love the smiles I get when I’m able to give that person the ability to hear, understand and connect them back with their family and friends.

Dawn Mader

Dawn Mader

Audio Technician

Originally from Minnesota, I moved to the Texas Hill Country in 2015. For over 10 years, I have worked in human resources and customer service departments.

I love spending time with my four children, taking care of my cats and dogs, and soaking in the beautiful Texas weather. I am honored to be a part of the significant change hearing makes in the lives of so many people.

woman with ipad background

Customer Reviews

Very friendly! Very competent! Very patient! Very determined to get all the difficult lodged earwax. Third time will finish the job.

John Cremin, on Google

Very nice staff. And they got me in quick. I was given clear explanations of the tests and results.

Steve Douglas, on Google

Very friendly and professional. The most comprehensive hearing exam I have ever had.

Kevin Elliott, on Google

Dawn is wonderful. Very nice person to take your call.. Sandy went above and beyond to fix me up with a new set of working ears. ( hearing aids ) Voted best in town..... by me ! Just had my 3 month check up.. perfect place to go. Thanks again...

Dan Texan, on Google

I have purchased three hearing aids. They keep them clean and running when I need help. I will be buying my next hearing aids from New Sound.

DOLLY BEST, on Google

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