Our Staff

There are many different types of hearing loss, and our reliable staff members can easily take care of programming all types of hearing aids. We always provide the latest technological advances possible to all of our clients, whether they are receiving a hearing test to determine their loss of hearing or are undergoing treatment for tinnitus.

Cassandra Garza, HIS

Cassandra Garza, HIS

Hearing Instrument Specialist

Cassandra has been working in this field since 2014. She attended the University of Texas at San Antonio. Cassandra enjoys educating her patients about hearing loss and the importance of taking care of their ears. She knows too many people suffering from hearing loss, so it gives her great pleasure helping people hear as well as they should.

“Here today… hear tomorrow!”

Adrian Trevino, HIS-T

Adrian Trevino, HIS-T

Hearing Instrument Specialist Trainee

Adrian started as a Medical and Administrative Assistant and Vocational Nurse with over 12 years of experience in healthcare, later specializing in allergy and asthma care. Passionate about helping others and growing up with family members who have hearing loss, his longtime interest in hearing disorders naturally drew him to the hearing profession to treat others with hearing loss and join the team in 2024.

Dawn Mader

Dawn Mader

Audio Technician

Originally from Minnesota, I moved to the Texas Hill Country in 2015. For over 10 years, I have worked in human resources and customer service departments.

I love spending time with my four children, taking care of my cats and dogs, and soaking in the beautiful Texas weather. I am honored to be a part of the significant change hearing makes in the lives of so many people.

woman with ipad background

Customer Reviews

Very friendly and helpful. Enjoy visits at the kerrville location

Wayne Rushing, on Google

Dawn is always so helpful. I went in to have her check my hearing aids for cleanliness. She showed me a number of things I can do to help myself through my hearing aids or through my phone and the My STARKEY app. I learn something every time I go...

Wanda Jones, on Google

The service received was very professional. I received immediate attention and the staff was very helpful to ensure I understood the procedures to be performed. The test results were explained in detail. I would recommend the service to others.

Kathyrn Turner, on Google

Received prompt and courteous service for my hearing aids!

Bryan Broughton, on Google
William Cowsert, on Google

Excellent service added tv watching to my hearing aids

Bill Hickey, on Google

Dawn at the Kerrville office provides thorough and knowledgeable person.

Allen Brecher, on Google

Always friendly and professional - I appreciate their great service!

Cynthia Brooke, on Google

The appointment was easy to setup and everything was handled very efficiently.

Damon Lewis, on Google

Always great service with prompt service and friendly staff ! I’m always satisfied!

Lori Porter, on Google

I’ve been going to this location for several years now. Dawn Is the main reason she is very friendly, knowledgeable and courteous

Clint Dixon, on Google

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