Reviews

Staff is always efficient, compassionate, and helpful. No complaints from me 😊
Mary Welch, on Google
The staff at the Kerrville office were kind, cheerful and helpful!! I highly recommend them!!!
Jack Burch, on Google
After all these years of going from one hearing aid company to another I have now finally had the pleasure of meeting Sandy at New Sound Hearing Center in Kerrville Texas. Sandy New Sound Hearing instrument specialist has fulfilled my expectations of superior service and up to date technology in hearing instruments. I'am 65 yrs young and have 90% hearing loss since birth. I no longer have to lip read. AMAZING!! I HIGHLY RECOMMEND NEW SOUND HEARING CENTER IN KERRVILLE TEXAS! THANKS AGAIN SANDY! ALSO WANT TO THANK DAWN IN THE FRONT OFFICE FOR BEING SO POLITE AND HELPFUL WHEN SCHEDULING APPOINTMENTS THAT WORK FOR ME! TOGETHER SANDY AND DAWN MAKE AN EXCELLENT TEAM! THANKS PAUL CHAMBERS.
paul chambers, on Google
I recently (on January 30, 2020) had my 3-monthly appointment check-up visit with Jan Stearns and admin assistant Shannon. I was warmly welcomed and promptly led to Jan's office. While my hearing aids were being cleaned of wax particles and debris using professional equipment, Jan inspected my ears and gently removed some pieces of wax. Later, she replaced the wax guards on the hearing aids with new ones (with metal, not plastic, filters). Later, Jan checked the hearing aids on my ears and professionally and courteously answered my questions. Before leaving, Shannon offered me a range of dates and times for my next 3-monthly appointment. All in all a very satisfactory visit -- for which many thanks.
Christian Mungall, on Google
Each time I've come in I would be greeted with a smile. And the service is excellent!
Sherry Henry, on Google

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